Privacy Policy

Fasbea's Privacy Policy — How We Keep Your Data Safe

Your trust in fasbea is our most valuable asset. This policy clearly explains what personal information we collect, why we use it, and how we keep it safe.

Last updated: January 1, 2026

Fasbea uses SSL encryption and the latest security technology to keep all your information completely safe. We never sell your data.

Privacy Our core commitments

How fasbea takes care of your information

No data selling

Fasbea never sells or commercially shares your personal information with third parties. Your data is used solely to provide you with our services.

SSL Encryption

Every transaction and communication you make is protected with 256-bit SSL encryption. No one can steal or access your data on fasbea.

Restricted access

Only authorized fasbea staff can access your information, and only for the purpose of providing our services. All access is logged.

Right to deletion

You can request the deletion of your personal information at any time. fasbea will honor your request except where required by legal obligations.

Cookie Controls

You are informed about which cookies are in use on fasbea's website, and you have the option to disable non-essential cookies.

International Standards

Fasbea operates in compliance with international data protection standards. Our privacy policy is aligned with GDPR guidelines.

This privacy policy is an important agreement between fasbea and its users regarding data protection. Please read the full document carefully before using fasbea's services.

What information is collected

When you create an account and use our services, fasbea collects certain necessary information. This data is used solely to provide you with the best possible experience and is never used for unnecessary purposes. We collect two types of information — directly from you and automatically through your use of the platform.

Information collected directly from you:

  • Full name & date of birth (for age verification)
  • Mobile number or email address (to activate your account)
  • Current and permanent address
  • National ID or passport number (for KYC verification)
  • BKash, Nagad, or Rocket number (for payment processing)

Information collected automatically while using the platform:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Session duration, page visits & gaming history
  • Login time & logout time
  • Transaction history & betting patterns
Data type Reason for collection Mandatory?
Name & date of birth Identity & age verification Yes
Mobile / Email Account Activation Yes
Payment information Deposits & Withdrawals Yes
Device & IP Security & fraud prevention Automatic
Gaming History Service improvement & responsible gaming Automatic

How your information is used

Fasbea uses your information only for specific, legitimate purposes — never for anything excessive or unrelated. Transparency in how your data is used is the cornerstone of fasbea's privacy policy.

The main reasons we use your information:

  • Account management: To handle registration, login, password resets, and account security.
  • Payment processing: To process deposits and complete withdrawal requests.
  • Age & identity verification: To complete the KYC process and protect minors.
  • Fraud prevention: To detect and prevent unusual account activity.
  • Service Improvement: For analytics and research to further improve your experience.
  • Legal obligations: To comply with government regulations and international gaming laws.
  • Contact: To send you promotional offers and important updates with your consent.

Fasbea does not use your personal data for profiling or automated decision-making that could work against your interests. Our goal is always to improve the quality of service we provide you.

Data retention & duration

Fasbea retains your information only for as long as necessary. Your data is stored while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Account information: up to 5 years after account closure
  • Financial transaction records: 7 years (in accordance with international financial regulations)
  • KYC documents: 5 years after account closure
  • Gaming logs and session data: 3 years
  • Marketing preferences: deleted upon opt-out

Once the retention period expires, fasbea securely deletes your data or anonymizes it so you can no longer be identified. Your data is stored in a fully secure environment on our servers.

Data sharing & third parties

Fasbea never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances. Any such sharing is always controlled and purpose-driven.

When and with whom information may be shared:

  • Payment processor: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • Identity verification provider: Regulatory authority-approved institution for the KYC process.
  • Legal authorities: Information disclosed under valid government or court orders.
  • Technology partner: Server and security service providers — for technical purposes only.

All third parties working with fasbea are bound by strict confidentiality agreements and may not use your information for any other purpose.

Cookie Policy

Fasbea's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that make the site easier to use. fasbea's cookies fall into several categories:

  • Essential cookies: For maintaining login state, session security, and core functionality. These cannot be disabled.
  • Functional cookies: To remember your preferences, such as language and theme.
  • Analytics cookies: To understand how the site is used — without identifying you.
  • Marketing cookies: To show relevant offers — subject to your consent.

You can disable non-essential cookies from your browser settings at any time. However, disabling certain cookies may cause some fasbea features to not work properly.

Your rights over your data

Fasbea believes you should have full control over your own data. To that end, we provide you with the following rights:

  • Right to know: You can request to know what information fasbea holds about you.
  • Right to rectification: You may request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to restriction of processing: You may request that your data be used only for specific, limited purposes.
  • Right to portability: You can request a copy of your information in an easily readable format.
  • Right to object: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact the fasbea support team. We typically process requests within 30 business days.

Child & minor protection

Fasbea is for users aged 18 and above only. We do not collect information from minors or provide them with our services under any circumstances. Age verification is mandatory at registration.

If fasbea inadvertently collects data from a minor, it will be permanently deleted as soon as we become aware, and the associated account will be closed. If you suspect a minor is using fasbea, please notify our support team.

A note for parents: Please use parental control software on your child's device and keep your fasbea account credentials completely private.

Security measures

Fasbea protects your data using industry-leading security technology, and our systems are continuously updated to guard against emerging threats.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Two-Factor Authentication (2FA) support
  • Automated alerts for suspicious login activity
  • Regular third-party security audits (Penetration Testing)
  • 24/7 monitoring and access control at our data centers
  • Backup & disaster recovery plan

Please note that no method of transmission over the internet is 100% secure. You also play a role in keeping your account safe — use a strong password, never share it with anyone, and contact fasbea support immediately if you notice anything suspicious.

Privacy Policy Updates

Fasbea may update this privacy policy as needed. When changes are made, we post a notice on the website and attempt to notify you via your registered email or mobile number. For significant changes, you will be informed at least 14 days before they take effect.

If you do not agree to the updated policy, you may request to close your account. However, continued use of fasbea after any changes will be considered acceptance of the new policy. The date of the most recent update is always shown at the top of this page.

Contact us

For any questions, complaints, or requests regarding the privacy policy, please contact the fasbea support team. Our team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available directly via the website and app
  • Support hours: 24/7, assistance available in Bengali

After receiving a data privacy complaint, fasbea typically provides an initial response within 7 business days and resolves the matter within 30 business days.

When contacting us about data privacy, please include your registered email or mobile number so we can assist you promptly.

Frequently FAQ

Frequently asked questions about the privacy policy

No, fasbea never sells your personal information to any third party. We only share limited data with specific service providers, and they are bound by strict confidentiality agreements.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to legal obligations. Financial records are kept for up to 7 years even after account closure. Contact our support team for more details.

Non-essential cookies can be disabled from your browser settings. However, disabling the essential cookies used for login and session security may prevent fasbea from functioning properly.

Yes, fasbea uses 256-bit SSL encryption to keep all your payment information secure. Your bKash, Nagad, or Rocket number is used solely for processing transactions and is never shared with any third party.

When significant changes are made to the privacy policy, fasbea posts a notice on the website and attempts to notify you via your registered email or mobile number. You will be informed at least 14 days before major changes take effect.
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